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Has your heating system or boiler malfunctioned in a rented property?
You may be entitled to compensation if:
A faulty or defective boiler and heating system in your home can cause significant distress, especially during the colder months. A reliable heating system is a fundamental necessity for maintaining a safe and habitable living environment. Without adequate heating, your home can become unbearably cold, leading to a host of problems, from discomfort to more severe health risks such as respiratory issues and increased vulnerability to colds and flu.
If you are a tenant in social housing—whether in a council house, flat, or property managed by a housing association—your landlord is legally obligated to ensure that your boiler and heating systems are properly maintained. When they fail to meet this responsibility, you may be entitled to compensation and repairs through a housing disrepair claim.
At SDS Solicitors, we understand how difficult it can be to live in a property with unreliable or defective heating. Our experienced housing disrepair team is here to help you navigate the claims process and ensure your landlord makes the necessary repairs promptly. With over 25 years of experience, we work diligently to get you the compensation you deserve and to restore your home to a livable condition.
Defective boilers and heating systems are a significant issue in housing disrepair cases. The law in England requires landlords to maintain heating systems in proper working order under the Landlord and Tenant Act 1985, specifically section 11. This legal duty includes keeping the boiler and all associated systems for space heating and hot water in good repair. If your heating system breaks down or fails to provide adequate warmth, it can lead to dangerous living conditions, particularly for vulnerable groups like the elderly, children, and those with pre-existing health conditions.
Once your landlord has been notified of the issue, they must act within a reasonable time frame to resolve the problem. Failing to address a defective boiler or heating system can expose them to liability, and you as a tenant have the right to take legal action.
Rochelle Dures
Head of Housing Disrepair
The consequences of living with a faulty heating system extend beyond mere inconvenience. Cold, damp living environments can exacerbate respiratory conditions like asthma, lead to mould growth, and create an unhealthy indoor atmosphere. Furthermore, without hot water or proper heating, routine activities like cooking, cleaning, and bathing become difficult, lowering your quality of life.
Tenants dealing with prolonged exposure to these conditions may experience health deterioration, financial strain due to higher heating costs, and an overall loss of enjoyment in their homes. If you find yourself in this situation, SDS Solicitors can help you claim compensation for these impacts while ensuring that your landlord carries out the necessary repairs.
If you’ve reached the point where you need support and expert advice on getting your heating system repaired, talk to our friendly Housing Disrepair team today at SDS Solicitors. We will listen to your situation, review your circumstances, and let you know if you have grounds to make a claim.
If your landlord fails to repair a defective boiler or heating system within a reasonable timeframe after being notified, you may be entitled to compensation. Under UK law, landlords are legally required to ensure your home is safe and habitable. When this obligation is not met, you can pursue compensation, regardless of the specific consequences.
The level of compensation depends on factors such as the severity of the disrepair, the time since you reported the issue to your landlord, and any damage caused. As a general guide, settlements usually range between 25% and 50% of the rent you paid during the period of disrepair.
At SDS Solicitors, we aim to ensure that your compensation reflects the full extent of your suffering and inconvenience.
Suffering from issues with your heating system can come with additional problems.
Electrical issues can lead to heating system failure.
Insufficient heating often creates damp spots and mould.
Plumbing issues can make boiler malfunction.
Our experienced team will guide you through the claims process, ensuring that necessary repairs are carried out and you receive the compensation you deserve.
I have been very happy with all the help your staff have given me during my claim. Mr B
I have been very happy with all the help your staff have given me during my claim.
Our knowledgeable team will quickly and expertly assess whether you are in a position to make a claim. A successful housing disrepair claim can force your landlord to resolve the problems, but also compensate you for the period of suffering poor living conditions.
At our initial consultation, we will also be able to confirm that we can handle your heating system disrepair claim on a No Win, No Fee basis.
With SDS Solicitors, the solution to your home's disrepair and conditions is in safe hands. With our experts you can expect:
Getting your problems solved and home repaired need not be something to face on your own. The experience we have in this area ensures your claim will progress smoothly and efficiently.
SDS Solicitors is one of the UK’s leading compensation claims specialist law firms. We have a 25+year track record for fighting and winning for people like you. Rest assured that our experts will handle your situation sensitively, professionally, and effectively. Our only goal is to protect your interests, ensure essential repairs are carried out to a high standard and secure you the compensation you deserve
Established in Manchester in 1997, SDS Solicitors is a leading law firm specialising in housing disrepair claims. Our team of Housing Disrepair Solicitors in Manchester regularly assists clients across Greater Manchester, including Ashton, Bury, Bolton, Rochdale, Oldham, and more.
Whether you’re based in Greater Manchester or anywhere in England, our experienced team can help you with your claim. We work on a No Win, No Fee basis, ensuring that there is no financial risk to you in pursuing your case.
Get in touch today for a free, no-obligation consultation, and let us help you get the repairs and compensation you deserve.
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If your boiler or heating system is not working, report the issue to your landlord immediately in writing. They are legally obliged to repair or replace the system within a reasonable timeframe. If they fail to do so, you may be entitled to take legal action.
While the law does not set a specific deadline, landlords are expected to act within a “reasonable” time frame once they’ve been notified of the issue. In cases where heating is essential (particularly in winter), this time frame should be as short as possible. If your landlord delays unreasonably, you may have grounds for a claim.
You may be entitled to compensation for the time spent living without adequate heating, damage to personal property caused by damp or cold, any health issues that arise, and the inconvenience of living in a cold home. The amount will vary depending on the circumstances, but our team at SDS Solicitors will work to ensure you receive the maximum amount possible.
Your details will only be used by Sheldon Davidson Solicitors for processing your enquiry and for no other purpose.